Shipping policy

At Blush Lunara, we are committed to providing a smooth and reliable shopping experience. We carefully prepare every order and work with trusted shipping partners to ensure your beautiful pieces arrive safely and on time.

Please review our shipping policy below.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Please note:

  • Orders are not processed or shipped on weekends or public holidays.

  • Processing time is separate from shipping time.

  • During peak seasons, holidays, or promotional periods, processing times may be slightly delayed.

Once your order has been shipped, you will receive a confirmation email with tracking information.

2. Shipping Methods & Delivery Times

We currently offer the following shipping options:

Standard Shipping

Delivery Time: 7–15 business days
Shipping Fee: $8

Express Shipping

Delivery Time: 3–7 business days
Shipping Fee: $16

3. Free Shipping

Enjoy free standard shipping on all orders over $50.

Orders below $50 will be charged the applicable shipping fee during checkout.

4. Estimated Delivery Time

Your total delivery time includes both processing time and shipping time:

Standard Shipping:
Processing Time (1–3 business days) + Shipping Time (7–15 business days)
→ Estimated arrival: 8–18 business days

Express Shipping:
Processing Time (1–3 business days) + Shipping Time (3–7 business days)
→ Estimated arrival: 4–10 business days

Please note that delivery times are estimates and may vary due to factors outside of our control, including weather conditions, carrier delays, customs processing, or other unexpected circumstances.

5. Order Tracking

Once your order has been shipped, we will send you a shipping confirmation email containing your tracking number.

You can use this tracking number to monitor your package status.

If you do not receive your tracking information or have questions about your shipment, please contact our customer service team.

6. Shipping Address

Please ensure that your shipping address is complete and accurate before placing your order.

Blush Lunara is not responsible for delays or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

If you need to update your shipping address, please contact us as soon as possible after placing your order.

7. Lost, Delayed, or Damaged Packages

Once an order has been shipped, it is handled by the shipping carrier.

If your package is delayed, lost, or arrives damaged, please contact us and we will assist you in resolving the issue.

For damaged packages, please provide:

  • Order number

  • Photos of the damaged package and item

  • Description of the issue

We will work with you to find the best possible solution.

8. Customs & Additional Fees

Customers are responsible for any customs duties, taxes, or additional fees that may apply to international orders.

Blush Lunara is not responsible for delays caused by customs clearance procedures.

9. Contact Us

If you have any questions about your order or shipping, please contact us:

Trade Name: Blush Lunara
Email: service@blushlunara.com
Phone: (817) 464-9355

Thank you for choosing Blush Lunara.

We appreciate your support and look forward to delivering styles you love.